We transform how residents interact with the City by building services designed around the people that use them.
San Francisco Digital Services works with other City departments to improve public services. We use technology to make it easier for people to get things done.
In November 2021 the City adopted a policy to give equitable access to all of our digital services and web content.
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Read our blog to find out more about what we're working on, what we've learned and our team.
From November 2021, all new City websites, online applications, and digital content are required to:
Follow SF's equitable design requirements
Write all vital information at or below a 5th grade level
Translate all vital information by humans
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San Francisco Digital Services works with other City departments to improve public services. We’re re-thinking how public services are designed, by understanding what our users need and building with an agile approach.