DATA STORY
CalWORKs Active Caseload
Number of San Francisco households utilizing CalWORKs services
Measure Description
The California Work Opportunity and Responsibility to Kids program (CalWORKs) is the state’s county-administered version of the federal Temporary Assistance for Needy Families (TANF) program.
The CalWORKs Active Caseload counts the number of households that have received cash assistance from CalWORKs during the month. This measure is a demand indicator. The San Francisco Human Services Agency administers and tracks CalWORKs services.
Why this Measure is Important
Reporting on the CalWORKs Active Caseload provides the public, elected officials, and City staff with a current snapshot of the demand for San Francisco safety net services.
CalWORKs provides cash aid and supportive services to low-income families with children. CalWORKs families also receive CalFresh and Medi-Cal. The program helps parents find jobs and provides employment support, vocational training and education.
Once a parent obtains employment and no longer qualifies for financial aid, CalWORKs can still provide post-employment services to help with job retention and further job skill development.
The interactive chart below presents the City’s CalWORKs Active Caseload.
The chart’s legend is below:
- Y-axis: CalWORKs Active Caseload
- X-Axis: Calendar year
CalWORKs Active Caseload
How Performance is Measured
The CalWORKs Active Caseload is calculated using the following methodology:
Number of distinct CalWORKs cases that are paid cash assistance (Temporary Assistance to Needy Families) during the month. Each case is a household
The number displayed on the scorecard page represents a fiscal year average of CAAP active cases shown in the chart above.
Data Notes and Sources
All CalWORKs cases are tracked and reported using CalSAWS, an administrative eligibility case management system used statewide. Prior to October 30, 2023, cases were tracked and reported using CalWIN, an administrative database used in 18 California counties before the statewide transition to CalSAWS.
Data lag time: CalWORKs Active Caseloads are reported with a two-month lag. For example, May’s data will be available in July.
Visit DataSF to access the scorecard data.
Additional Information
Visit the Human Services Agency's website to apply for CalWORKs benefits and learn about the program.
City Performance Scorecards
This page is part of the City Performance Scorecards.
Return to the Safety Net Services Scorecard.
Return to the City Performance Scorecards Home Page.