What to do
Report problems in your unit or building common areas:
Call your property manager as soon as possible for damage and issues including, but not limited to:
- Roof, ceiling and window leaks
- Broken doors, locks and windows
- Broken electrical sockets
- Broken in-unit or in-building appliances, like wall heater, refrigerator, stove, or common area washer/dryers
- Broken kitchen and bath fixtures (sinks, showers, bath tubs)
- Problems with your unit's electricity, water or gas service not related to on-Island utility outage
Manage your residential Recology service:
Call your property manager if you need the following services:
- Request an "up-size" of your unit's Recology recycling or compost containers
- Schedule a Recology "Bulky Item Recycling" pick-up
- Schedule a Recology Household Hazardous Waste pick-up
Contact your residential property manager
Catholic Charities of San Francisco - TI Supportive Housing
Business hours: Mon thru Fri, 9 am to 5 pm
Catholic Charities of San Francisco - TI Supportive Housing - after-hours
Overnights, weekends and holidays.
HomeRise (CHP) - Island Bay Homes/Rubicon Villages
Business hours: Mon thru Fri, 9 am to 5 pm
HomeRise (CHP) - Island Bay Homes/Rubicon Villages - after-hours
Overnight, weekends and holidays.
Last updated June 8, 2022