Partner with us to work on City challenges
Civic Bridge is all about working across sectors to co-create solutions for the City. If your company or university wants to volunteer with City staff on important projects, let us know! Submit the interest form below and explore what it means to be a Civic Bridge partner.
Case studies
Redesigning HSOC’s Client Engagement Form for Better Data Quality
The Healthy Streets Operations Center (HSOC) partnered with US Digital Response (USDR) to redesign its client intake form, improving data accuracy and standardization. The user-friendly, mobile-compatible form enhances field usability, supports better data-driven decisions, and provides scalable insights for improving citywide street response systems.
Using user-centered design to streamline the bidding process
The Office of Contract Administration (OCA) and Zendesk partnered to understand the bidders’ pain points and lay out recommendations for a more streamlined bidding process.
Creating an online affordable housing portal
The Mayor’s Office of Housing and Community Development (MOHCD) and Google’s design team transformed an in-person, paper-based application process into a one-stop, online portal, DAHLIA.
Building Transparency in the Police Complainant Process
The SF Department of Police Accountability (DPA) partnered with ZS Associates to design and launch a secure online complaint portal to enhance transparency in police complaint investigations. The user-friendly portal improves transparency and allows complainants to track case status in real-time, submit documents, and receive automated updates.
Reaching those most in need: Adobe Maps user experience
The Department of Children, Youth, and their Families (DCYF) and the Adobe team worked together to map online and mobile communication strategies. They built a framework to better collect feedback from community members.
How Civic Bridge works
For private-sector partners
For private-sector partners
We offer a 16-week program for private-sector volunteer teams and City Departments to work together.
1. Sourcing: We work with City Departments to scope impactful projects.
2. Matching: We work with private-sector partners to match them with the right projects.
3. Recruiting: Our partners recruit employee teams to volunteer part-time for 16 weeks on their matched project.
4. Working together: As part of the Civic Bridge cohort, volunteers work with City staff to design and develop solutions.
5. Driving civic impact: Project teams deliver a solution that improves public services and builds up City capacity.
For academic partners
For academic partners
We also have a semester-by-semester or full academic year program for university students and City Departments to work together.
1. Sourcing: We work with City Departments to scope impactful projects.
2. Matching: We work with universities to match them with the right project and timeline.
3. Recruiting students: Partners recruit student(s) to work on the matched project. Their work may be used for a capstone project.
4. Working together: Student(s) work with City staff on the project to design and develop solutions.
5. Driving civic impact: The team delivers a solution that improves public services and builds up City capacity.
I'm so grateful for the opportunity to serve my community! It was a new challenge, and an experience I will always remember. I loved working with and learning from the City and community orgs. - Salesforce volunteer
Civic Bridge resources and past work
Downloadable resources
About
The Mayor's Office of Innovation empowers a more collaborative, inventive, and responsive government for San Franciscans. We work with City Departments, Community Partners, and residents to drive impact on some of the City’s biggest challenges.