The 311 Customer Service Center wants everyone to be able to use this website easily.

We follow rules for accessibility (<a href="https://www.w3.org/TR/WCAG21/">WCAG 2.1, Level AA</a>) and language access (<a href="https://www.sf.gov/sites/default/files/2024-09/Language%20Access%20Ordinance-%20Amended%20June%202024.pdf">San Francisco Language Access Ordinance</a>).If something on this website doesn’t work for you, email us at <a href="mailto:accessibility.311@sfgov.org">accessibility.311@sfgov.org</a>. Please include:<ul><li data-block-key="2ej0r">The webpage or URL</li><li data-block-key="b97sa">What the problem is</li></ul>If you work for the City or are applying for a job and need help, please contact Human Resources.

Accessibility Statement for 311