Fiber to Housing Program

Free internet access to residents living in affordable housing.

Contact support
fth.support@sfgov.org

Closing the Digital Divide

What we have done

The Department of Technology has connected over 10,000 units since 2018 to free high speed internet.

What we connect

The Fiber to Housing program has connected a variety of properties across San Francisco, spanning single room occupancy hotels, SF Housing Authority managed properties, navigation centers, and learning hubs deploy during the COVID-19 pandemic response.

What we provide

The Fiber to Housing program provides:

  • Wi-Fi connections at upload and download speeds ranging from 100-200 mbps.
  • Wired connections up to 1 gbps upload and download speed.
  • Additional tech support is provided in collaboration with the Mayor's Office of Housing and Community Development.

Note: some connections are limited to 100 mbps due to old building wiring

In this video

Hear from the team about Fiber to Housing work!

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Transcript:

Title Card: Fiber to Housing

Kevin Kohmann, Fiber/Wireless Infrastructure Project Manager:
Digital literacy is something that is severely lacking in our world today, and it takes a lot to understand that — you know — food, water, and shelter have been basic necessities for so long that we forget about Wi-Fi. 

We forget about the connection to the internet, and when you go into these communities and you realize that people aren't even able to load into their homework, they can't talk to their teachers, and really are out of touch with the world around them. 

So by providing them this network and providing them this system, we're able to allow them to keep up in the Modern Age.

Brian Roberts, Policy Analyst Department of Technology:
Folks still were not served by internet throughout the city, and these tended to be low-income people people who lived in affordable housing. People of color, people with limited English, and seniors — all of those are in high concentrations in affordable housing, so we thought — given that we had a fiber network that stretched throughout the city reaching deep into neighborhoods — that would be a perfect opportunity to address the digital divide in San Francisco. 

Jontonette Clark, Clubhouse Director, Greater Visitacion Valley:
The infrastructure that the city installed helped us run our digital program. It played a critical role from the time we opened during COVID until now, so we were able to collaborate with online services that offer tutoring and intense just like school support. 

It also helped us be able to log the kids on for online schooling during COVID, in addition to like now that everybody has switched,
most of their curriculums to online, we can now log the kids onto their online homework, check their grades, in addition to helping parents learn how to use the school system portal. 

Reymon Lachaux, Mayor's Office of Housing and Community Development:
So the Mayor's Office of Housing and Community Development's Office of Digital Equity— our goal and our role in Fiber To Housing
is to ensure that we have all three legs of the three-legged stool. The first leg, rightfully so, is high quality internet connection. We liken the high quality internet connection to the highway. The second leg, I would say, would be high quality devices. This is the car, right? You want to make sure that the specs on the car is up to speed, and lastly you know, it's important to to get kind of that driver's education to learn how to navigate the road and to know the signs to watch out for, in terms of making sure that you're secure while you're surfing the internet — that it's private. And so that's the digital digital literacy piece.

Nas Blaylock, Sunnydale Resident:
Just— in my daily life, I need the Internet just— to just to do pretty much everything. Um, the internet is taking so much control over people's daily lives, including myself, that I just needed— to just need it to get certain jobs done. I need— I need it for my life— I need it. 

Brian Roberts:
This program really seeks to, wherever possible, provide a service that's of equivalent or higher speed and quality as the best commercial service. 

Reymon Lachaux:
We serve all of San Francisco, but we definitely have to be equitable in our distribution of services. So what that means is everybody gets what they need to be successful. 

Brian Roberts:
It's actually one of the most gratifying parts of my work here at Department of Technology. It's really bringing City resources to address, you know, problems faced with our communities with the highest need. 

Evelyn Alvarado, Intern, Department of Technology:
I think it's important because I grew up in a low-income community, and I grew up without internet access, and it was really hard. So I think it's — it's important for everyone to have internet access no matter their income and, maybe one day, they're going to be — there's some kid is going to have internet access from us. It helps with school, helps learn new skills.

Closing Comments:
Fiber to Housing
The San Francisco Department of Technology continues to install and maintain free high-speed internet in communities and organizations throughout the city.

The Mayor's Office of Housing and Community Development provides millions of dollars to community organizations who offer essential digital literacy training to residents.

End Card:
An SFGovTV Original Program
SFGovTV
Copyright 2023 The City and County of San Francisco

View transcript

Fiber to Housing

Locations with wired ethernet connections

Locations with wired ethernet connections

These housing locations have free Internet delivered through fiber-optic and Ethernet cabling in every housing unit. A Wi-Fi router is needed to use this service. If you have your own Wi-Fi router, simply plug it in to the Ethernet wall jack in your unit and begin enjoying free Internet. If you need a Wi-Fi router, please contact your onsite staff to sign up to receive one. 

  1. 100 Appleton Ave, Holly Courts
  2. 1000 Market St, San Cristina 
  3. 1005 Powell St, Parker Hotel
  4. 1009 Howard St, Bill Sorro Community
  5. 1101 Connecticut St, Potrero Block X
  6. 1150 Scott St, Robert B. Pitts
  7. 1174 Folsom St, ŌME
  8. 1204 Mason St, Consorcia Apartments
  9. 1239 Turk St, Willie B. Kennedy
  10. 125 Mason St, 125 Mason Street
  11. 129 Golden Gate Ave, Vera Haile Senior Housing
  12. 1296 Shotwell St, Casa Adelante
  13. 1357-1371 Eddy St, 1357 Eddy St
  14. 1390 Mission St, 10th & Mission Family Housing
  15. 1477 Sunnydale Ave, Casala Apartments
  16. 1525 Grant Ave, Tower Hotel
  17. 1751 Carroll Ave, Dr. Davis Senior Housing
  18. 180 Jones St, 180 Jones
  19. 1855 15th St, Mission Dolores
  20. 200 Randolph St, 200 Randolph/409 Head St
  21. 2060 Folsom St, 2060 Folsom
  22. 2215-2263 48th Ave, 2206-2268 Great Hwy 
  23. 222 Taylor St, Eddy Taylor
  24. 2340 San Jose Ave, Kapuso at the Upper Yard
  25. 246 McAllister St, 246 McAllister St
  26. 2501 Sutter St, Westside Courts
  27. 2828 16th St, Casa Adelante
  28. 3001 24th St, Casa de la Mission
  29. 3138 Kamille Ct, Bernal Dwellings
  30. 363 Noe St, 363 Noe St
  31. 365 Fulton St, Richardson Apartments
  32. 374 5th St, 5th Street Apartments
  33. 385 Eddy St, Hamlin Hotel
  34. 3850 18th St, Mission Terrace
  35. 401 Rose St, Hayes Valley South & North HOPE VI
  36. 410 China Basin St, Mission Bay Block 9
  37. 4101 Noriega St, 4101 Noriega St
  38. 480 Eddy St, Yosemite Apartments
  39. 4840 Mission St, Islais Place Apartments
  40. 5199 Mission St, Crocker Amazon Senior Apartments
  41. 53 Colton St, Jazzie Collins Apartments
  42. 530 Carter St, Carter Terrace
  43. 55 Cravath St, Maceo May
  44. 55 Laguna St, Openhouse Community
  45. 55 Mason St, Ambassador Hotel
  46. 555 Larkin St, aka 500 Turk St
  47. 66 9th St, Edith Witt Senior Community
  48. 681 Florida St, 681 Florida (2070 Bryant St)
  49. 701 Golden Gate Ave, Mary Helen Rogers Senior Community
  50. 735 Davis St, 735 Davis
  51. 75 Dore St, Folsom Dore Apts
  52. 777 Broadway, Bayside Elderly Housing
  53. 78 Johnson St, Star View Court
  54. 838 Pacific Ave, Ping Yuen North
  55. 850 Broderick St, Zygmunt Arendt House
  56. 871 Turk St, Parkview Terraces
  57. 88 Broadway, 
  58. 921 Howard St, 921 Howard St
  59. 937 Ellsworth St, Alemany Apartments
  60. 939-951 Eddy St, Eddy Street Apartments
  61. 95 Laguna St, Marcy Adelman and Jeanette Gurevitch Openhouse Community
  62. 988 Howard St, Plaza Apartments
  63. 990 Pacific Ave, 990 Pacific Ave
  64. 990 Polk St, Polk Street Apartments
  65. 391 Leavenworth St, Aarti Hotel
  66. 864 Ellis St, Ellis Street Apartments
  67. 347 Dolores St, Notre Dame Senior Plaza
  68. 42 Otis St, Le Centre
  69. 1360 43rd Ave, Shirley Chisholm Village
  70. 333 12th St, City Gardens
  71. 2500 Arelious Walker St, Alice Griffith
  72. 500 Raymond Ave, John King Senior Community

Locations with secure Wi-Fi

Locations with secure Wi-Fi

These housing locations have free Internet delivered through onsite Wi-Fi. For instructions on how to access the Wi-Fi, please contact onsite staff.

  1. 1000 Sutter St, Granada Hotel
  2. 1001 Polk St, Next Door Shelter 
  3. 1028 Howard St, 1028 Howard
  4. 1064 Mission St, 1064 Mission
  5. 1101 Fairfax Ave, Hunters View Phase I & II
  6. 1101 Howard St, 1101 Howard
  7. 1105 Oakdale Ave, Hunters Point West
  8. 111 Jones St, 111 Jones St
  9. 1150 3rd St, Edwin M Lee Apartments
  10. 1190 Howard St, SOMA Apartments
  11. 125 Bayshore Blvd, Bayshore Navigation Center 
  12. 1250 Haight St, Buena Vista Terrace
  13. 1251 Turk St, Rosa Parks
  14. 1321 Mission St, The Margot
  15. 1351 Stockton St, 1351 Stockton
  16. 141 Eddy St, West Hotel
  17. 145 Taylor St, Curran House
  18. 1466 Powell St, 1466 Powell
  19. 1483 Mason St, Lady Shaw Senior Center
  20. 1535 Jackson St, 1535 Jackson St
  21. 1661 15th St, Gubbio Project
  22. 170 Brookdale Ave, Sunnydale
  23. 174 Ellis St, Maria Manor
  24. 1750 McAllister St, Rachel Townsend Apartments
  25. 180 Turk St, Antonia Manor
  26. 1826 25th St, SFHA Potrero Hill
  27. 190 Coleridge St, Coleridge Park Homes
  28. 1925 Evans St, Bayview SAFE Navigation Center
  29. 201 Turk St, 201 Turk
  30. 214 Haight St, Walden Adolescent
  31. 217 Eddy St, Franciscan Towers
  32. 2176 Mission St, Star Hotel
  33. 22 S Park St, Hotel Madrid
  34. 220 Golden Gate Ave, Kelly Cullen Community
  35. 227 Bay St, 227 Bay St
  36. 230 Eddy St, Alexander Residences
  37. 238 Eddy St, Windsor Hotel
  38. 242 Hahn St, 290 Malosi (Sunnydale - Block 6)
  39. 25 Sanchez St, 25 Sanchez Apartments
  40. 250 Kearny St, 250 Kearny
  41. 260 Golden Gate Ave, Hamilton Family Shelter
  42. 3101 Mission St, Bernal Gateway Apartments
  43. 320-330 Clementina St, Clementina Tower
  44. 34 6th St, Seneca Hotel
  45. 34 Turk St, Dalt Hotel
  46. 350 Ellis St, Ellis Gardens
  47. 407 9th St, Harbor House
  48. 430 Turk St, Sala Burton Manor
  49. 440 Eddy St, Jefferson Hotel 
  50. 455 Bay St, North Beach Place
  51. 462 Duboce Ave, 462 Duboce Ave
  52. 519 Ellis St, Senator Hotel
  53. 520 S Van Ness Ave, Mission Hotel
  54. 525 5th St, Multi-Service Center South
  55. 534 Broadway , Swiss American Hotel
  56. 555 Beale St, Embarcadero Navigation Center
  57. 650 Eddy St, Arnett Watson Apartments
  58. 657 Clay St, Clayton Hotel
  59. 665 Clay St, 665 Clay St
  60. 680 Bryant St, Bryant Navigation Center
  61. 680 Florida St, Mosaica Family and Senior Apartments
  62. 770 O’Farrell St, Edgeworth Hotel
  63. 788 Kirkwood Ave, Hunters Point East
  64. 810 Battery St, Broadway Family Apartments
  65. 833 Kearny St, 833 Kearny
  66. 848 Kearny St, International Hotel
  67. 888 Post St, TAY Navigation Center
  68. 890 Hayes St, Walden House
  69. 90 Kiska Rd, Westbrook
  70. 909 Geary St, Hartland Hotel
  71. 937 Clay St, 937-949 Clay St
  72. 940 Washington St, Gum Moon
  73. 520 Jones St, Pacific Bay Inn
  74. 626 Polk St, Mayfair Hotel
  75. 481 Minna St, Auburn Hotel
  76. 149 6th St, Minna Lee Hotel
  77. 56 Mason St, Bristol Hotel
  78. 44 McAllister St, Civic Center Residence
  79. 216 Eddy St, Ritz Hotel
  80. 481 Eddy St, Cameo Apartments
  81. 1530 Sunnydale Ave, Sunnydale Community Center
  82. 102 S Park St, The Park View
  83. 106 S Park St, Gran Oriente Filipino Hotel

Fiber to Housing Support

Are you a resident living at one of the Fiber to Housing property locations? Get internet assistance Monday - Friday, between 9 AM - 5 PM by:

About

Fiber to Housing is a collaboration between the City and County of San Francisco's Department of Technology and the Mayor's Office of Housing and Community Development. Fiber to Housing bridges the digital divide by bringing free high-speed Internet to residents in affordable housing.

 

Departments

Department of Technology
Mayor's Office of Housing and Community Development