Follow these steps to get help if you are experiencing or at-risk of homelessness.
1
Learn what services we offer
Our team can help you find:
- Shelter and long-term housing
- Restrooms, showers, and hygiene supplies
- Meals and clothing
- Lockers and laundry services
- Personal identification items
- Medical help
- Veteran services
- Eviction prevention
- Outreach services
2
Visit an Access Point
Access points are in-person locations that connect you to the services you need. You will be assessed for eligibility by a staff member.
Choose a location based on your age and family status:
- Adults: anyone over the age of 18 (without children)
- Family: adults and families with children under the age of 18
- Transitional Age Youth: ages 18 to 24
- Unaccompanied minors: under age 18
or
Call SFHOT if you're experiencing street homelessness
If you are experiencing street homelessness, call the San Francisco Homeless Outreach Team (SFHOT) at 628-652-8000.
Leave a voicemail with the following details:
- Your name
- Your location and the hours you're there
- Your physical description
- Your phone number (if you have one)
- Your preferred language
- Let them know if you're already working with the HOT team
After you call SFHOT
You will receive a call or an in-person visit by an outreach team. It may take between 24 to 72 hours to get a response.
or
Join the shelter waitlist
Sign up for the waitlist for a bed at one of the following adult shelters:
- Next Door
- MSC-South
- Sanctuary
Last updated October 9, 2024