STEP-BY-STEP
Contractors, vendors, volunteers, and trainees
For a City employee that is sponsoring a non-City person working for DPH.
1
1
Verify your role
Do you have a Disaster Service Worker (DSW) number? This is required to onboard a non-City person.
- Yes: Go to step 2
- No: Contact a supervising City employee and direct them to Getting started at DPH
and
and
Review calendar
Check the onboarding calendar for dates of when the account request form is due
2
2
Get POI number
Does the non-City person have a Person of Interest (POI) number?
- Yes: Enter their POI number on the account request form in step 3
- No: Download and fill out this POI request form
- Then email the completed form to dph.requestPOI@sfdph.org
3
3
Complete account request form
Once you get their POI number,
- Download and fill out this account request form
- Make sure these columns are also filled out:
- Column P (DSW/POI): The person's POI number
- Column U (DPH Email Account Needed): Yes, only if the person is approved to have a SFDPH email
- Column W (Epic Access Needed): Yes, only if the person is approved to have Epic access
4
4
Email form
Send the completed form to dph.onboarding@sfdph.org.
Once processed successfully, you will receive an email from SFDPH IT Services regarding their account statuses.