Get in-person homelessness help in San Francisco

Visit an Access Point to connect with case workers focused on housing and homelessness prevention in the City.

What to expect at an Access Point

Access points are in-person locations where our Coordinated Entry team connects you to services and resources. 

Our team assesses your needs and helps you figure out your options. 

Choose an Access Point to visit

Pick an Access Point location based on your age and family status:

  • Adults: anyone over the age of 18 (without children)
  • Family: adults and families with children under the age of 18
  • Transitional Age Youth: ages 18 to 24
  • Survivors: survivors of various types of violence of any age
  • Unaccompanied minors: under age 18
  • Adult overnight shelter: all people over the age of 18

Resources

Discounts

Fine and fee discounts may be available if you have had an assessment done at an Access Point within the last 6 months. 

Ask Access Point staff about:

  • Free Muni passes
  • A one-time waiver of tow and storage costs
  • A one-time waiver of a “boot” fine
  • Discounted citations 

Learn more on the SFMTA website

Coordinated Entry Administrative Review

If you don't meet the criteria for our programs, your case worker may request an Administrative Review. 

Your eligibility and priority status will be reassessed. 

Contact your case worker for more information.