The San Francisco Emergency Medical Services Agency (EMSA) is the oversight agency for all EMS in the city. On average, the EMS system receives hundreds of EMS 911 calls each day from San Francisco residents and visitors. The EMSA collects data and metrics to improve EMS operations and efficiency to better serve San Francisco.
The information comes from many sources. The data notes on each page give details and explain the data limitations.
Data
Ambulance patient offload times
Ambulance patient offload times
Ambulance patient offload times (APOT) across San Francisco hospitals.
Diversion and diversion suspension
Diversion and diversion suspension
Amount of time on diversion and diversion suspension for San Francisco hospitals.
Response times for 911 calls
Response times for 911 calls
Time it takes for a response vehicle to arrive at the scene of an incident after it is sent.