RESOURCE COLLECTION
Mental health and substance use disorder member handbook
Review San Francisco's Integrated Member Handbook for Behavioral Health services to learn more about your benefits and how to get care.
Documents
Notice of Change
The following sections of the Member Handbook (and more) have been updated:
- Peer Support Services
- Additional County Information regarding Telehealth Rights
- Traditional Health Care Practices
For more information or to request auxiliary aids and services, including but not limited to large print documents and alternative formats, please contact BHSMemberServices@sfdph.org or San Francisco Behavioral Health Services at 1-888-246-3333 (TTY: 711)
This notice is also available in Espanol, Chinese-Traditional (中文-繁體), Chinese-Simplified (中文-简体), Việt, Русский, and Tagalog (Filipino).
Member Handbooks
The 2025 integrated member handbook is intended to help you learn more about the specialty mental health services and substance use disorder services (SUD) available through your county's Mental Health Plan (MHP) and Drug Medi-Cal Organized Delivery System (DMC-ODS). It covers your benefits, services, how to access care, your rights and responsibilities, and what to do when you have a question or problem.
(Updated June 2025)
Translations of the 2025 member handbook are available here: Español (Spanish), 中文-繁體 (Traditional Chinese), 中文-简体 (Simplified Chinese) Việt (Vietnamese), русски (Russian), Filipino (Tagalog).