News

Retailers to reopen for curbside pickup

New health directive would allow for most retailers to open for curbside pickup on May 18, 2020.

The Department of Public Health has released new conditions that will allow many retail and related businesses to reopen if they have in place specific safety requirements to protect their workers and customers. 

This information is subject to change until the order and guidelines are issued. That is expected to happen on Monday, May 18, 2020, if public health conditions remain stable. 

All of these businesses must have a Social Distancing Protocol and implement a new Health and Safety Plan for operating during the coronavirus pandemic. Both plans must be in place before the business can operate for curbside pickup. See all guidelines for operating a business during the coronavirus pandemic.

Customers may not enter the store.

Small business retailers can open for curbside pickup

Retail stores not already open the public can open for curbside pickup if the location:

We estimate this will include more than 90% of retailers in San Francisco. These businesses can have a table set up on the sidewalk for items to be picked up. 

Businesses can request a free temporary loading zone for their business from SFMTA. Business can also temporarily use part of the sidewalk for curbside pickup. You don’t need a permit. See details at Public Works.

Supply chain businesses supporting this retail can resume

Manufacturing, warehousing, and logistics that support this retail can resume. But they cannot have more than 50 employees on site at once. These businesses must also have a Social Distancing Protocol and implement a new Health and Safety Plan. See all guidelines for operating a business during the coronavirus pandemic.

Manufacturers should follow state COVID-19 guidelines for manufacturing. Download the Health and Safety Plan template for manufacturers (fillable MS Word).

Logistics and warehousing should follow state COVID-19 guidelines. Download the Health and Safety Plan template for warehousing (fillable MS Word).

Customers should follow guidelines to stay safe

Customers may not enter the stores. You should order your items before you get to the store. Wear a face covering and stay 6 feet apart from others. 

If you drive to the store, make sure to keep streets and bike lanes clear.

Businesses: Download templates for Health and Safety Plans

The following are fillable MS Word documents you can use for your Health and Safety Plans:

Official health orders and directives

Order of the Health Officer No. C19-07d (English)

Download PDFs from the Health Officer: