Dear Customers,
We want to hear from you!
Customer Satisfaction Survey
This is a reminder to please take our anonymous customer survey about your experience working with DBI.
The survey takes less than ten minutes and will give us valuable insight into what’s working well and where we can improve. The survey closes on Friday, December 27 at 5 PM – your input truly makes a difference. Thank you!
Take DBI's Anonymous Customer Satisfaction Survey
New Online Inspection Scheduling and Payment Options
Great news! We've made it even easier to schedule inspections.
Starting today, any permit holder — registered contractor or not —can schedule plumbing and mechanical inspections and pay for additional plumbing, mechanical and electrical inspections online through our website.
We believe this will make it faster and easier to get work inspected and remove a potential hurdle that could slow a project down. DBI will be expanding online scheduling to building and electrical inspections in the future.
If you prefer scheduling by phone, our automated system is still available for all inspection types, including building, electrical, plumbing, and mechanical inspections. Just call (628) 652-3401 and be sure to have your permit application number, inspection code and inspection type.
If you have questions or any difficulties scheduling an online inspection, please contact us at dbi.onlineservices@sfgov.org or (628) 652-3320.
Thank you for your ongoing support and partnership. And stay safe.