Join waitlist for a building permit appointment

If your appointment for an OTC permit is more than 14 days away, join the waitlist for an earlier one.

What to do

1. Gather your project information

We will ask you about the projects you scheduled. You may apply for 2 projects per appointment block.

For each project, you will need:

  • Block and lot
  • Address
  • Project description
  • Estimated value

2. Find your QLess appointment time

We will ask you for the time and date of your scheduled appointment.

You must use the same name and phone number you used for your existing QLess appointment.

Tell us your QLess confirmation code if you have one.

3. Apply to join the waitlist

We will ask you for your project information, your original appointment date and time, and your contact information. 

This will take about 5 minutes.

4. After you apply

We will call or email you if we have an available appointment. You will have 24 hours to confirm if you want the available appointment.

When you accept your appointment, we will cancel your existing QLess appointment for that project.

You may only join the waitlist for one appointment at a time. If you complete that waitlist appointment and you meet the criteria for another project, you can join the waitlist again.

About the waitlist

Joining the waitlist does not guarantee an earlier appointment. We will contact people on the waitlist as appointments become available.

We will email or call you about an available appointment. You will have 24 hours to confirm if you want the available appointment.

When you accept your appointment, we will cancel your existing QLess appointment for that project. If you do not confirm the appointment, we will offer the appointment to someone else and will not cancel your existing QLess appointment.

Waitlist criteria

To join the waitlist you must:

  • Have an existing appointment more than 14 days away
  • Not have another existing appointment sooner than 14 days
  • Not be on the waitlist for another project

Last updated November 05, 2020