Job listing: Training Officer

Apply to be our new training officer.

Training Officer at the Office of Transgender Initiatives (#1232)


About the Office of Transgender Initiatives:

The City and County of San Francisco launched the Office of Transgender Initiatives (OTI) in 2017 as the first and only trans-led city government office working with communities to advance policies, programs, and equity for transgender, gender nonconforming (TGNC), and LGBQ communities.  The OTI’s work focuses on four main areas: Civic & Community Engagement; Advising Mayor’s Office & City Departments; Training & Education; Government Policies & Programs.

Appointment Type: PEX

Salary: $87,698 plus benefits

Position Description:

Join the country's first trans-led city department and help us educate everyone who works for the City.

Under general supervision of the Director of Policy and Programs, the Training Officer will work in the development and presentation of training programs and facilitated events focused on diversity and inclusion with a focus on transgender, gender nonconforming and/or LGBQ+ communities.

The Training Officer is a unique position that will be responsible for:
1) Training City and County employees, supervisors, managers, and community partners on topics relevant to
transgender, gender non-conforming and/or LGBQ+ populations; and
2) Coordinating the Office of Transgender Initiatives’ Fellowship for transgender, gender nonconforming and/or LGBQ+ immigrants.

This position combines knowledge in training and adult learning principles with expertise and experience working with transgender, gender non-conforming and/or LGBQ+ communities. This person will support the development and implementation of a cultural humility training plan for the City and County as it relates to gender diversity and inclusion, and other issues relevant to LGBTQ+ communities; and they will design and conduct training sessions for community partners on these and other topics, as needed.

This person must design, deliver, evaluate, and administer training sessions. Including the evaluation and modifications of existing trainings and modules.

Important and Essential Duties:

1. Training and Curriculum:

  • Designs and develops training sessions and programs, facilitated events, and seminars;
  • Designs educational materials on LGBTQ+ best practices, relevant policies and programs, as well as supporting materials for training sessions and programs: for example, Power Point presentations, flyers, etc;
  • Conducts training programs that include, but are not limited to, making presentations, facilitating group discussions, and leading and monitoring group activities;
  • Provides coaching and consulting to managers, supervisors, and employees on training content topics, such as issues related to transgender, gender non-conforming and/or LGBQ+ cultural humility, LGBTQ+ policy implementation;
  • Reviews and summarizes relevant local, state and/or federal policies to develop up-to-date educational materials and training sessions;

2. Administration, Coordination and Evaluation:

  • Coordinates training programs, facilitated events, and seminars that involve planning and scheduling the activities of trainers and other personnel, arranging facilities, and additional administrative and/or operational tasks;
  • Coordinates with City Departments, community-based organizations and other stakeholders to design, develop and deliver training sessions, training programs, facilitated events, and seminars;
  • Designs/adapts tools (such as interviews, questionnaires, survey questions, etc) to assess and collect information from interested parties about their learning and training needs;
  • Assesses individual, team, and organizational learning needs by analyzing information obtained from assessment tools, interviews, reports, complaints, other documents and/or consultations with other agencies or groups;
  • Evaluates the effectiveness of training programs, facilitated events, and seminars, and writes various reports;
  • Proposes, promotes, and/or markets training programs, facilitated events, seminars, and conferences by writing proposals, and securing support and approval from City or department managers;
  • Performs related duties and responsibilities as assigned.


  1. Possession of a baccalaureate degree from an accredited college or university; AND
  2. Two (2) years of verifiable experience designing, organizing, and/or conducting training sessions.

SUBSTITUTION: 1. Additional experience as described above may be substituted for the required education on a year-for-year basis. Thirty (30) semester units/forty-five (45) quarter units equal one year of experience. 2. Possession of a Master of Arts degree may be substituted for one year of the required experience. 3. Verifiable experience in teaching adults and developing lesson plans may be substituted for the required experience on a year-for-year basis.

Essential duties require the following physical skills and work environment: ability to stand for a prolonged period of time, commute to various training sites, use various computer software and equipment, and lift and move up to 25 pounds.


  • Deep understanding and experience with issues impacting transgender, gender non-conforming, and LGBTQ+ communities, in particular underserved transgender subpopulations such as youth, TGNC people of color, immigrants, formerly and/or currently incarcerated populations, among others.
  • Experience in working with diversity, inclusion, equity content development and training delivery with an anti-oppression and intersectional approach.
  • Bilingual in Spanish.
  • Excellent writing and computer skills (Microsoft Office Suite)
  • Highly organized with the ability to create and design Power Point presentations, outreach flyers, and other educational materials
  • Knowledge of: Principles of adult learning and cultural change work within organizations.
  • Ability to: Research/data collection; problem solve; give presentations; facilitate/coach; manage group process; develop and design training; plan and coordinate; use training technology and computers; design outreach and educational materials; establish and maintain effective working relationships; and speak and write in a clear and effective manner



  1. How would you describe your ability to communicate in written and spoken Spanish?
  2. What would you consider to be the three most urgent and important issues impacting transgender and gender nonconforming communities in San Francisco?


Applicants interested in applying should submit their resume and cover letter to All submission should include a brief response to the questions above.

Position Open until filled.


Equal Employment Opportunity: 

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.


Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Verification of required education typically must be a photocopy of the degree or transcript from an accredited college or university.  

Verification of required work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative.  City and County of San Francisco (CCSF) employees do not need to submit verification of their City employment, but must submit written verification of outside experience. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2.     

Verification of required licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date.

Departmental Selection Procedures:

The department may implement screening mechanisms to assess applicants’ qualifications for this position.  Only applicants most closely meeting the needs of the department will be invited to continue in the selection process.  Applicants meeting the minimum qualifications are not guaranteed advancement through all steps in the selection process.

Disaster Service Workers:

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Last updated September 12, 2019