Speak with a Rent Board counselor

Get help over the phone or in person on Rent Ordinance topics.

What to do

For information related to the Rent Board Fee or San Francisco's Housing Inventory reporting requirements, call 311 or 415-701-2311 from outside San Francisco.

Phone counseling is available Monday through Friday, 9 am to 12 pm and 1 pm to 4 pm.

We provide counseling on subjects related to the Rent Ordinance. We cannot give legal advice. We will let you know when your question is one that should be answered by a lawyer.

Due to high demand and a limited number of staff, it may take a while to speak with a counselor. Have your questions written down before you speak with us.

Calls are generally limited to 5 minutes.

 

 

Tag: Topic 009

In-Person

In-Person

A counselor is also available at the Rent Board’s office. We are currently open to the public each weekday from 9am-4pm. 

Counseling visits at the office are generally limited to 10 minutes.

 

Rent Board

25 Van Ness Avenue
Suite #320
San Francisco, CA 94102

Email

Email

Due to limited staffing, we do not have the capacity to respond to inquiries by email. 

If you want to file documents, you can email rentboard@sfgov.org or file in person. Learn more about document filing. 

Get help

Rent Board

25 Van Ness Avenue
Suite #320
San Francisco, CA 94102

Mon to Fri, 9:00 am to 4:00 pm (closed holidays)

View location on google maps

Last updated August 6, 2024

Department