Our Mission and Vision

Our vision is a vibrant and welcoming city where we come together to ensure that no San Franciscan is left to sleep on the street, and our streets are safe for everyone.

Through innovative and collaborative strategies, we will lead with services first to get unsheltered San Francisco residents housing solutions and the social services they need to achieve long-term stability.

Our approach and services

Tenderloin Housing Corporation celebrating their newest resident

Creating places for people to go

Mayor Breed's Homelessness Recovery Plan aims to create 6,000 new placements for unhoused people. View the dashboard here.

Mayor London Breed speaking at a Habitat for Humanity event celebrating the groundbreaking of new housing in Diamond Heights

Preventing homelessness before it happens

Through housing and financial assistance, problem solving techniques, and targeted efforts, we are working to divert or rapidly exit people from homelessness. 


If you faced financial hardship during the pandemic, apply for help with your rent.

Three members of street crisis response team

Data driven resources, program and policy strategies

We use data to understand the scope of these challenges and identify where we need to deploy resources to connect with people who are unsheltered.

See our Healthy Streets dashboards here.

Street Crisis Response Team with a client

Street response teams

Responding to urgent needs and addressing behavioral health, overdoses, and wellness checks.


Read more about our different street response teams here.

San Francisco's Homeless Outreach Team engaging with people

Making critical connections

Street outreach teams work in San Francisco communities every day, helping people in the moment, building relationships, and connecting people with resources like medical care, behavioral health, case management, and housing. 

Group of Community Ambassadors on Mid Market

Healthy streets for all

Through the Healthy Streets and Operations center, the City resolves encampments and coordinates with departments.  The City also facilitates pit stops, supports 1,000 hours a month in street cleaning, works with community ambassadors throughout the City, and supports the Tenderloin Initiative to keep neighborhoods safe

Learn about the Tenderloin Emergency Initiative

The Tenderloin Emergency Initiative addresses harmful activity in the neighborhood and promotes a thriving community.

Let’s work together to keep streets safe and take care of those of us who struggle with substance use disorders, mental health, and poverty.


Just over 4,300 people in San Francisco experience unsheltered homelessness and many face challenges with substance use disorders and mental illness. We still have a lot of work to do to get people the help they need and make our city shine. But we’re putting the pieces in place to make that happen. City departments are focused on:

  • Creating more places for people to go;
  • Expanding outreach and coordination so people get the services and placements they need; and
  • Strengthening data and transparency tracking tools to ensure that our resources are making an impact.