Report an unpermitted taxi cab

Report unpermitted or out of town taxi cabs that are soliciting or picking up passengers

Qué debe hacer

For complaints about illegal solicitation from a limousine and complaints about real time ride sharing companies (like Uber or Lyft), please contact the California Public Utilities Commission at 800-894-9444.

1. Fill out a form

Describe the taxi cab and the incident.

We will need:

  • The incident date and time
  • The location
  • The type of cab (unpermitted or out of town)
  • The type of complaint (soliciting or picking up passengers)
  • A description of the taxi cab
Report

2. Track your case

After you report, you will get a tracking number from 311. You can use this number, or your email address, to track your case online.

Phone

Phone

Call 311 to make a report

311

415-701-2311 if calling from outside San Francisco
For TTY, press 7

Obtenga ayuda

Phone

311

415-701-2311 if you are calling from outside of San Francisco

For TTY, press 7

Relacionados

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Report a lost item left in a taxi cab

Contact lost and found for personal belongings left in taxi cabs.

Última actualización August 14, 2023

Departments

311 Customer Service Center
Municipal Transportation Agency