Office Of The Refuse Rates Administrator
We are responsible for setting fair, transparent, and accountable refuse rates as the City continues to pursue its Zero-Waste goals.
In June 2022, San Francisco voters passed Proposition F to reform the City’s refuse rate-setting process. Residents and rate payers can find information about steps involved in setting new rates and how they can provide feedback.
The RRA has initiated the rate-setting process and is accepting rate change request forms. Public meetings begin in March. New rates will be determined by the Refuse Rate Board this summer and go into effect in October.
The Refuse Rate Board reviews the costs and operations of San Francisco refuse collectors and adopts rate orders based on records made during public hearings.
Prior records of rate reports, financials, audits, rates, disclosures, and other related reporting.
You can verify by showing your Voucher or award letter for any of the following programs: Pacific Gas and Electric (PG&E) CARE program, Women, Infants, and Children (WIC) WIC, Low Income Home Energy Assistance Program (LIHEAP), CalFresh/SNAP (Food Stamps), CalWORKs (TANF) or Tribal TANF, Head Start Income Eligible (Tribal only), Supplemental Security Income (SSI), Medi-Cal for Families (Healthy Families A&B), National School Lunch Program (NSLP), Bureau of Indian Affairs General Assistance, or Medicaid/Medi-Cal.
Households receiving premium service or accounts with more than 1 unit are ineligible for this program.
The Refuse Rate Reform Ordinance Of 2022 amends the Refuse Collection and Disposal Ordinance (“the Refuse Ordinance”) to restructure the refuse rate setting process to replace hearings before the Department of Public Works with a requirement that the Controller, as Refuse Rate Administrator, regularly monitor the rates and appear before the Refuse Rate Board to recommend rate adjustments. For more information, please contact CON.RefuseRates@sfgov.org.