Part of Controller's Office

Office Of The Refuse Rates Administrator

We are responsible for setting fair, transparent, and accountable refuse rates as the City continues to pursue its Zero-Waste goals.

Recology bins lined up on the sidewalk.
Refuse Rate-Setting

In June 2022, San Francisco voters passed Proposition F to reform the City’s refuse rate-setting process. Residents and rate payers can find information about steps involved in setting new rates and how they can provide feedback.

Understand the steps
Refuse Rate Setting Process & Submissions

The RRA has initiated the rate-setting process and is accepting rate change request forms. Public meetings begin in March. New rates will be determined by the Refuse Rate Board this summer and go into effect in October.
Refuse Rate Board & Related Meetings

The Refuse Rate Board reviews the costs and operations of San Francisco refuse collectors and adopts rate orders based on records made during public hearings.
Refuse Rate Reporting

Prior records of rate reports, financials, audits, rates, disclosures, and other related reporting.

Meetings

Upcoming meetings

Refuse Rate Board Initial Rate Year 2024 Meeting

Thursday, Apr 13, 2023, 12:30 pm

Refuse Rate Board Meeting #2

Monday, Jun 12, 2023, 9:00 am

Refuse Rate Board Meeting #3

Monday, Jun 26, 2023, 9:00 am
See more meetings

Past meetings

Public Refuse Rates Virtual Workshop Facilitated By The Office Of The Refuse Rates Administrator

Thursday, Mar 16, 2023, 3:00 pm

Public Refuse Rates In-Person Workshop Facilitated By The Office Of The Refuse Rates Administrator

Tuesday, Mar 14, 2023, 9:30 am
See past meetings

Events

March
28

SF Commission On The Environment Meeting #1 on Refuse Rate Process

Tuesday, March 28

May
15

Sanitation And Streets Commission Hearing #2 on Refuse Rate Process

Monday, May 15

May
23

SF Commission On The Environment Meeting #2 on Refuse Rate Process

Tuesday, May 23

See more events

Resources

Current Refuse Rates
Residential Refuse Rates January 2023

Residential Single Family or Small Apartment Refuse Rates Effective January 2023
Apartment 6+ Refuse Rates January 2023

Refuse collection and disposal rates for apartment buildings with 6+ units, effective January 2023.
Commercial Refuse Rates January 2023

Commercial refuse rates chart
Extra Services Refuse Rates January 2023

Extra services related to refuse service
Compactor And Debris Box Rates January 2023

Compactor and debris box rates
Tipping Fee July 2022

Tipping fee as of July 1, 2022
Public Comment and Low-Income Discounts
2023 Refuse Rate-Setting Process Public Comment or Objection

Submit a public comment or objection to Recology's proposed refuse rates which are currently under review by the Controller's Refuse Rates Administrator.
Recology 25% Low-Income Lifeline Discount Program

You can verify by showing your Voucher or award letter for any of the following programs: Pacific Gas and Electric (PG&E) CARE program, Women, Infants, and Children (WIC) WIC, Low Income Home Energy Assistance Program (LIHEAP), CalFresh/SNAP (Food Stamps), CalWORKs (TANF) or Tribal TANF, Head Start Income Eligible (Tribal only), Supplemental Security Income (SSI), Medi-Cal for Families (Healthy Families A&B), National School Lunch Program (NSLP), Bureau of Indian Affairs General Assistance, or Medicaid/Medi-Cal.
Households receiving premium service or accounts with more than 1 unit are ineligible for this program.
Complaints About Garbage Bills Or Excess Charges
Contact Recology Customer Service About Issues With Your Service Or Billing

San Francisco customers are serviced by three companies: Recology Sunset Scavenger, Recology Golden Gate, and Recology San Francisco. Your service provider’s name is listed on the top third of your bill.
San Francisco Department of Public Health - Environmental Health Complaints

Environmental health staff can help if you need to dispute charges in excess of the fixed refuse rates.
Public Information Requests And Resources
NextRequest Public Records Request Portal

This is a portal for the city of San Francisco's public records requests. You can submit public records requests and search previous requests for faster results.
Legal Text For The Refuse Rate Reform Ordinance Of 2022

June 2022 Proposition F reformed the City's refuse rate setting process.
Refuse Rates Media Requests

Please contact Controller's Office Communications Manager Alyssa Sewlal at (415) 694-3261.

About

The Refuse Rate Reform Ordinance Of 2022 amends the Refuse Collection and Disposal Ordinance (“the Refuse Ordinance”) to restructure the refuse rate setting process to replace hearings before the Department of Public Works with a requirement that the Controller, as Refuse Rate Administrator, regularly monitor the rates and appear before the Refuse Rate Board to recommend rate adjustments. For more information, please contact CON.RefuseRates@sfgov.org. 

Request public records

Submit requests for the Office Of The Refuse Rates Administrator.