Digital Services

We transform how residents interact with the City by building services designed around the people that use them.

A view looking up at the lit front facade of San Francisco City Hall at dusk, with a brilliant purple and pink sky in the background.

“Sunset over City Hall” by Sergio Ruiz, CC BY

Digital Accessibility and Inclusion Standard

From November 2021, all new City websites, online applications, and digital content are required to:
Follow SF's equitable design requirements
Write all vital information at or below a 5th grade level
Translate all vital information by humans

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Resources

Digital Services blog

Read more about our work and latest updates.

Participate in research

Help us improve government services. Anyone who lives or works in San Francisco is eligible to participate.

Digital Services Strategy

From 2016, a roadmap for how SF can use digital to redesign City services to be accessible and easy to use.

About

San Francisco Digital Services works with other City departments to improve public services. We’re re-thinking how public services are designed, by understanding what our users need and building with an agile approach.

We're working on critical issues like affordable housing and building permits.

Learn more about us

DataSF

People

Staff

Cyd Harrell

Chief Digital Services Officer

Contact

Digital Services

1 Van Ness Ave, 2nd Floor
San Francisco, CA 94103

Get directions

Request public records

Email DigitalServicesSunshine@sfgov.org to submit a request.