Meet the people behind San Francisco’s street response
San Francisco’s Coordinated Street Response Program provides multidisciplinary resources that involve many public agencies working closely together.
The Program includes specialized street response teams who work together to provide compassionate care to those in need on the street.
Street Response Team Members
Meet Claudia
I’m a behavioral health clinician with the City’s street response teams. I work alongside paramedics and peer counselors. We help build trust, provide emotional support, and connect people to the help they need.
I feel great when I can help someone. That’s why I got into the work.
San Francisco’s street response teams respond to 911 calls. We’re trained in trauma informed care and de-escalation. We reduce police response to people experiencing mental health or substance use crises.
Meet Erica
I’m a health worker with the City’s street response teams. I experienced homelessness and a mental health crisis, so I know how hard it is. I’m here to guide people and treat them with respect.
San Francisco’s street response teams respond to 911 calls. We’re trained in trauma informed care and de-escalation. We reduce police response to people experiencing mental health or substance use crises.
Meet Juan
I’m a community paramedic with the City’s street response teams. I was born and raised in San Francisco and am part of a dedicated team that gives people the needed time and space to get help.
San Francisco’s street response teams respond to 911 calls and help people experiencing a behavioral health crisis.
Meet Grace
I’m a paramedic with the City’s street response teams. Helping people in crisis takes time, and we are working every day to help people find their path to wellness.
San Francisco’s street response teams respond to 911 calls and help people experiencing a behavioral health crisis.
Meet Julia & Francis
We are members of the City’s street response teams. We offer food, water, and shelter to those in need and help coordinate care and treatment.
San Francisco’s street response teams respond to 911 calls and help people experiencing a behavioral health crisis.
Meet Raquel
I am an emergency dispatcher. Call 911 if you are worried about someone’s safety on the street.
Tell a dispatcher:
- Where is the emergency? What is happening?
- Who is involved?
- Is anyone injured?
- Is there a weapon?
A dispatcher like me will figure out if a street response team trained in trauma- informed care and de-escalation is the best resource for the situation.
Meet Danny
I am an emergency dispatcher. Call 911 if you are worried about someone’s safety on the street.
Tell a dispatcher:
- Where is the emergency? What is happening?
- Who is involved?
- Is anyone injured?
- Is there a weapon?
A dispatcher like me will figure out if a street response team trained in trauma- informed care and de-escalation is the best resource for the situation.
About
The Coordinated Street Response Program is a multi-agency effort to provide specialized resources. Our goal is to offer compassionate care to people experiencing a crisis on the streets. San Francisco’s Coordinated Street Response Program is a multi-agency effort to bring together specialized resources to provide compassionate care to people experiencing a crisis on the streets.