Connect San Francisco: Affordable Internet made easy.

Get $30 off your monthly internet bill. Apply for the Affordable Connectivity Program (ACP). Get help or become a partner today.

“Mother Helping her Daughter use a Laptop” by August de Richelieu, CC BY-NC-ND

Fast facts

Pie chart of ACP enrollment

74% of eligible households are not enrolled in ACP.

An estimated 124,000 households in San Francisco are eligible for ACP.

No WiFi icon

Over 75,000 SF households lack broadband Internet.

The percentage of households without broadband Internet in San Francisco, U.S. Census 2017-2021.

Person with question mark

76% of workers do not feel ready for the future.

Over 23,000 workers in 19 countries surveyed.  From 2022 Global Digital Skills Index by Salesforce.

Affordable Connectivity Program (ACP)

Get started

Get started
  1. Qualify
    Visit GetACP.org.
  2. Apply
    Start your application.
  3. Confirm
    Receive confirmation that you qualify.
  4. Enroll
    Sign up with an Internet Service Provider.

Ways to qualify

Ways to qualify
  • Your household income is below 200% of the federal poverty line.
  • You or anyone in your household uses SNAP, Medicaid, WIC, Pell Grant, or other qualifying federal programs.
  • Your household has a student eligible for free or reduced-price meals.
  • You or anyone in your household already receives a Lifeline benefit.

Get help

Get help

GetACP.org
See if you qualify, what documents you will need, and what internet plans are free with ACP.  Live Chat is available from 9 AM to 5 PM (PST).  See Help Topics.

Connect San Francisco Events
Local partners can help you enroll in ACP.  Get resources to help your community.

ACP Support Center
ACPSupport@usac.org
877-384-2575

Community Tech Network
1390 Market Street, Suite 200
San Francisco, CA 94102
inquiries@communitytechnetwork.org
855-983-0318

SF Tech Council
1663 Mission St. #525
San Francisco, CA 94103
info@sftechcouncil.org

Get $30 off your monthly Internet bill.  An FCC benefit program.

Connect San Francisco

EducationSuperHighway

EducationSuperHighway

EducationSuperHighway will support citywide awareness efforts by training community leaders and partner organizations and providing outreach materials and tools to help households enroll. The non-profit recently launched GetACP.org, a virtual mobile assistant that simplifies the ACP enrollment process by providing real-time support to help eligible households determine the easiest way to qualify.

Evan Marwell, CEO of EducationSuperHighway:

"Every household deserves the opportunity to improve their quality of life with access to high-speed internet. The Affordable Connectivity Program can help connect families struggling to afford broadband and deliver tangible change for our most under-resourced communities."

"We must work with community-based organizations and trusted institutions to reach those who are eligible. We applaud the City of San Francisco for its work to amplify awareness and enrollment in this critical benefit.”

 

San Francisco Digital Equity

San Francisco Digital Equity

Reymon LaChaux, Digital Equity Manager at MOHCD:

“Without high-speed internet access at home, students can’t complete schoolwork outside the classroom, and households can’t work remotely, access healthcare, job training, the social safety net, or critical government services.”

“Ensuring that San Franciscans have equitable access to high quality, reliable, and affordable internet is the first step to bridging the digital divide.”

San Francisco Public Library

San Francisco Public Library

City Librarian Michael Lambert:

"The San Francisco Public Library is dedicated to closing the digital divide. As one of the largest free providers of high-speed internet in the community, the library provides free computer and Wi-Fi access and, of course, digital literacy training.”

“People who take advantage of the ACP's home internet subsidy will have 24-hour access to thousands of library offerings. We are proud to coordinate SF Tech Week again this year and excited to feature opportunities for people to learn more about the ACP benefit.”

Community partners

Community partners

To-date, more than two dozen local community-based organizations have signed on as partners of the Connect San Francisco initiative.

  • BALANCE
  • Code Tenderloin
  • Common Sense
  • Community Living Campaign
  • Community Tech Network
  • Curry Senior Center
  • Dev/Mission
  • Digital Mobility
  • Independent Living Resource Center San Francisco
  • Jewish Vocational Service (JVS)
  • Little Brothers Friends of the Elderly - San Francisco Chapter
  • Mission Bit
  • Necessary Essentials of Life
  • Parents for Public Schools of San Francisco
  • Positive Resource Center (PRC)
  • San Francisco Tech Council
  • Self-Help for the Elderly
  • SF LGBT Center
  • St. Anthony Foundation
  • Tech Exchange
  • The Richmond Neighborhood Center
  • Trinity Foster Family Services of the Bay Area
  • Urban Services YMCA Service Connector Program

Connect San Francisco builds partnerships to help people enroll in ACP.

GetACP.org

In this video

Get $30 off your monthly internet bill. Visit GetACP.org and save time when you apply.  Mira el video en español aquí.

Transcript:

The Affordable Connectivity Program can help you get home Internet for free.

This benefit provides $30 a month off your Internet bill.

And $100 for a device.

The wrong documents can get your application denied.

GetACP.org can help in about 5 minutes.

Find out if you qualify.

Get a personalized checklist of documents for your application.

Find Internet plans that are free with the ACP.

Get more information.  Get started.  Get approved for ACP.  Visit Get ACP.org

Education SuperHighway

View transcript

Get $30 off your monthly Internet bill.

Learn how to qualify and what internet plans are free with ACP.

“Family Sitting on a Sofa and Looking at a Laptop” by August de Richelieu via Pexels.com, CC BY

About

San Francisco Digital Equity ensures all residents can take part in a digital society.  Our goal is to create a diverse, equitable, and inclusive San Francisco.

San Francisco Digital Equity
(628) 652-5888
fth.support@sfgov.org

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