Reopening guidance for grocers, farmers’ markets, pharmacies, and hardware stores

Documents you need to operate during the coronavirus pandemic.

General requirements

You can operate as an essential business. You can stay open after 10 pm, even during the State’s Limited Stay Home Order.

Standalone grocery stores can open up to 50% normal maximum capacity inside. All other retail can open up to 25% normal maximum capacity.

You must have a way to check the number of people inside your business, and limit it.

Everyone must wear face coverings and be able to stay 6 feet apart.

Set up for physical distancing

Encourage customers to only handle items they will buy.

Stop allowing people to bring their own mugs or other reusable items from home. If a customer brings their own bag, they must bag their own items.

Put cleaning wipes near shopping carts or shopping baskets. Assign an employee to disinfect carts and baskets before customers use them.

Outdoor markets must space vendors at least 6 feet apart. Outdoor markets also must have security to make sure that customers stay 6 feet apart. In outdoor markets, staff and sellers must wear gloves. Outdoor markets must put a barrier (like caution tape) between them and the products they are selling. They should ask the customer what they want and then hand the item to them. Customers cannot touch the products themselves unless you give them gloves.



Action required: Complete and post a Health and Safety Plan from this fillable MS Word document.

Action required: Complete and post this Social Distancing Protocol. See this protocol in  社交距離 | الإبعاد الاجتماعي | Pilipino | Español | Русский Cách Ly Xã Hội

Action required: All businesses open to the public for indoor services must complete and post this ventilation checklist. It is in English, Spanish, Chinese, and Filipino.

Action required: The Health Order requires that businesses post certain signage during the coronavirus pandemic. This poster meets the requirement for communicating indoor risk, for all businesses doing indoor operations.

This poster describes how to safely use bulk bins at grocery stores. It is in English, Spanish, Chinese, and Filipino.

Action required: All businesses must post information for their staff about how to report violations of COVID-19 health orders at the workplace. It is in English, Spanish, Chinese, and Filipino. You can also download this poster in 11x17 size.

Guidance about ventilation from the Department of Public Health, for businesses, offices, schools, faith-based and similar organizations.

Other languages: [Chinese]  [Spanish]  [Tagalog]

Health directive about best practices for grocers, farmers’ markets, pharmacies, and hardware stores.

The Shelter-in-Place Order that states what activities are allowed and prohibited during the COVID-19 emergency.