Reopening guidance for grocers, farmers’ markets, pharmacies, and hardware stores

Documents you need to operate during the coronavirus pandemic.

General requirements

Standalone grocery stores can open up to 50% normal maximum capacity. Indoor dining is allowed, following indoor dining rules.

You must have a way to check the number of people inside your business, and limit it if needed.

Everyone must wear face coverings and be able to stay 6 feet apart.

Set up for physical distancing

Put cleaning wipes near shopping carts or shopping baskets. Assign an employee to disinfect carts and baskets at least once a day or more per industry standard. You are not required to clean and disinfect after each customer unless the customer looks sick.

You can open bulk bins if you provide hand sanitizer by the bins.

Customers may use their own bulk containers.

Documents

Required forms

Action required: Complete and post a Health and Safety Plan from this fillable MS Word document.

Action required: Complete and post this Social Distancing Protocol. See this protocol in  社交距離 | الإبعاد الاجتماعي | Pilipino | Español | Русский Cách Ly Xã Hội

Posters

Action required: All businesses open to the public for indoor services must complete and post this ventilation checklist. It is in English, Spanish, Chinese, and Filipino.

Action required: The Health Order requires that businesses post certain signage during the coronavirus pandemic. This poster meets the requirement for communicating indoor risk, for all businesses doing indoor operations.

Optional: This poster describes how to safely use bulk bins at grocery stores. It is in English, Spanish, Chinese, and Filipino.

Action required: All businesses must post information for their staff about how to report violations of COVID-19 health orders at the workplace. It is in English, Spanish, Chinese, and Filipino. You can also download this poster in 11x17 size.

Action required: All SF businesses are required to post this in employee breakrooms. Poster with message encouraging SF residents to get vaccinated for COVID-19. In English, Spanish, Chinese, and Filipino. You can also download this poster in 11x17 size.

Guidance

Guidance about ventilation from the Department of Public Health, for businesses, offices, schools, faith-based and similar organizations.

Other languages: [Chinese]  [Spanish]  [Tagalog]

Orders and directives

Health directive about best practices for grocers, farmers’ markets, pharmacies, and hardware stores.

The Shelter-in-Place Order that states what activities are allowed and prohibited during the COVID-19 emergency.