Reopening guidance for curbside operations (retailers, low-contact services, and outdoor rentals)

Documents businesses need to open for curbside pickup and dropoff during the coronavirus pandemic.


Action required: Complete and post a Health and Safety Plan from this template.

Action required: Complete and post this Social Distancing Protocol. See this protocol in Español or 中文 or Filipino or русский or Tiếng Việt or عربى.

Action required: All businesses must post information for their staff about how to report violations of COVID-19 health orders at the workplace. It is in English, Spanish, Chinese, and Filipino. You can also download this poster in 11x17 size.

Action required: The Health Order requires that businesses post certain signage for their customers during the coronavirus pandemic. This poster meets of all the signage requirements for outdoor (or curbside) retail operations. It is in English, Spanish, Chinese, and Filipino.

This is a training resource for businesses complying with the New or Expanded Curbside Retail Guidance.

Other Languages:  [Chinese]   [Spanish]   [Tagalog]

Guidance for businesses who are offering curbside retail during the COVID-19 pandemic and need to comply with the Directive for Curbside Retail 2020-10 (“Directive”). Developed by the San Francisco Department of Public Health.

See this guidance in [Spanish]   [Chinese]   [Tagalog]

Health directive about best practices for curbside pickup and dropoff.

The Shelter-in-Place Order that states what activities are allowed and prohibited during the COVID-19 emergency.