Reopening guidance for personal care services

Documents needed to reopen haircuts, skincare, nail, massage, tattoos, piercing, and tanning salon businesses.

General requirements

Operate as much as you can outdoors. Post a checklist of ventilation methods you’re using.

Screen customers for COVID-19 symptoms when they come in.

Limit the number of customers inside, up to 50% of your normal maximum occupancy. Make sure everyone can stay 6 feet apart. Set up chairs and stations at least 6 feet apart. You can use plexiglass dividers to protect customers and workers.

Everyone must wear face coverings. 

If a customer must remove their mask for a personal care service, they must be seated 6 feet away from others. If you’re inside, you should be in a separate room. Service providers must wear eye protection and a well-fitted mask. We strongly recommend N-95 masks for the service provider.

Have providers only serve one customer at a time, unless the procedure takes a long time. 

Do not offer food or drink to customers.

Outdoor services have other requirements

You must set up your outdoor service in a space controlled by a licensed business. You can set up tents or temporary structures outside. Make sure air can flow freely through every area, including corners. No more than one side can be closed. See State guidelines about temporary structures for outdoor businesses.

Do not block streets or sidewalks. You can apply to use the sidewalk, parking lane, or a private lot for your business.

Personal care services that involve needles are not allowed outdoors. These include tattoos, piercing, electrology, microblading, or permanent makeup. 

Hair services that involve rinsing out the hair are not allowed outdoors. These include shampooing, color, and chemical treatments.

Documents

Required forms

Action required for indoor services when it's allowed: Complete and post a Health and Safety Plan from this fillable PDF.

Action required for outdoor services when it's allowed: Complete and post a Health and Safety Plan from this fillable PDF.

Action required: Complete and post this Social Distancing Protocol. See this protocol in  社交距離 | الإبعاد الاجتماعي | Pilipino | Español | Русский Cách Ly Xã Hội

Action required: Screen your staff daily with these questions. See this handout in [Chinese]  [Spanish]  [Tagalog]  [Vietnamese]  [Russian]  [Arabic]

Handout for anyone who is screening non-personnel individuals (such as clients, visitors, and others) prior to entry into a location or business.

Other languages: [Chinese] [Spanish] [Tagalog] [Vietnamese] [Russian]

Posters

Action required for indoor services when it's allowed: The Health Order requires that businesses post certain signage for their customers during the coronavirus pandemic. This poster meets of all the signage requirements for indoor personal care services. It is in English, Spanish, Chinese, and Filipino.

Action required: The Health Order requires that businesses post certain signage during the coronavirus pandemic. This poster meets the requirement for communicating indoor risk, for all businesses doing indoor operations.

Action required: All businesses open to the public for indoor services must complete and post this ventilation checklist. It is in English, Spanish, Chinese, and Filipino.

Action required: All businesses must post information for their staff about how to report violations of COVID-19 health orders at the workplace. It is in English, Spanish, Chinese, and Filipino. You can also download this poster in 11x17 size.

Poster with message encouraging SF residents to get vaccinated for COVID-19. All SF businesses are required to post this in employee breakrooms. In English, Spanish, Chinese, and Filipino. You can also download this poster in 11x17 size.

Guidance

This 8.5" x 11" poster directs customers of personal care services on what to do to avoid spreading COVID-19. It is in English, Spanish, Chinese and Filipino.

Attending events, eating meals, socializing, and engaging in other activities indoors or in enclosed spaces significantly increases the risk of COVID-19 transmission. This guidance serves as information for businesses and the general public about the risk of activities that occur indoors or in enclosed spaces (e.g., vehicles, airplanes, elevators, small office rooms or locker/changing rooms with poor ventilation, tents, saunas, etc.) and ways to reduce that risk.

Other Languages:  [Spanish]  [Chinese]  [Tagalog]

Tips developed by the Department of Public Health based on guidance from the CDC, the State of California, and personal service providers licensing and industry groups. See this guidance in [Vietnamese]  [Spanish]  [Russian]  [Chinese]  [Tagalog]

Guidance for Outdoor Personal Services during COVID-19. See this Guidance in [Chinese]  [Spanish]  [Russian]  [Vietnamese]  [Tagalog]

Guidance about ventilation from the Department of Public Health, for businesses, offices, schools, faith-based and similar organizations.

Other languages: [Chinese]  [Spanish]  [Tagalog]

Orders and directives

Health directive about best practices for businesses providing hair, barber, nail, skin care, massage, cosmetology, and certain other personal services outdoors in a non-healthcare setting.

Health directive about best practices for businesses providing hair, barber, nail, skin care, massage, cosmetology, and certain other personal services indoors in a non-healthcare setting.

The Shelter-in-Place Order that states what activities are allowed and prohibited during the COVID-19 emergency.