Reopening guidance for personal care services

Documents needed to reopen haircuts, skincare, nail, and massage services outdoors and indoors.

Documents

Action required for indoor services: Complete and post a Health and Safety Plan from this fillable PDF.

Action required for outdoor services: Complete and post a Health and Safety Plan from this fillable PDF.

Action required: Complete and post this Social Distancing Protocol.

Action required for indoor services: The Health Order requires that businesses post certain signage for their customers during the coronavirus pandemic. This poster meets of all the signage requirements for indoor personal care services. It is in English, Spanish, Chinese, and Filipino.

Action required: The Health Order requires that businesses post certain signage during the coronavirus pandemic. This poster meets the requirement for communicating indoor risk, for all businesses doing indoor operations.

Action required: Screen your staff daily with these questions. 

Other languages: [Chinese] [Spanish]  [Tagalog[Vietnamese] [Russian] [Arabic] 

Tips developed by the Department of Public Health based on guidance from the CDC, the State of California, and personal service providers licensing and industry groups.

See this guidance in 中文, Русский, Pilipino, Español, Tiếng Việt

Handout for anyone who is screening non-personnel individuals (such as clients, visitors, and others) prior to entry into a location or business.

Guidance about ventilation from the Department of Public Health, for businesses, offices, schools, faith-based and similar organizations.

Guidance for Outdoor Personal Services during COVID-19. See this Guidance in 中文РусскийPilipinoEspañolTiếng Việt

This 8.5" x 11" poster directs customers of personal care services how to behave to avoid spreading COVID-19. It is in English, Spanish, Chinese and Filipino.

Health directive about best practices for businesses providing hair, barber, nail, skin care, massage, cosmetology, and certain other personal services indoors in a non-healthcare setting.

Health directive about best practices for businesses providing hair, barber, nail, skin care, massage, cosmetology, and certain other personal services outdoors in a non-healthcare setting.

The Shelter-in-Place Order that states what activities are allowed and prohibited during the COVID-19 emergency.

General requirements

Operate as much as you can outdoors. Screen customers for COVID-19 symptoms when they come in.

Make sure everyone can stay 6 feet apart. Set up chairs and stations at least 6 feet apart. You can use plexiglass dividers to protect customers and workers.

If you use fans, place them so that air doesn’t blow from one customer’s space to another. Avoid services that involve lengthy blow drying. 

Everyone must wear face coverings. Customers can only take off their face coverings if they’re getting a service done on their face. This includes facials, face waxing, and trimming beards or mustaches. Body art around the nose and mouth area are still not allowed.

Have workers only serve one customer at a time, unless the procedure takes a long time. 

Do not offer food or drink to customers.

Disinfect all items and stations between customers, including linens. You can also use disposable items.

Workers who touch customers must wear new disposable gloves between customers.

Outdoor services have other requirements

You must set up your outdoor service in a space controlled by a licensed business. You can set up tents. Make sure air can flow freely. No more than one side can be closed.

Do not block streets or sidewalks. You can apply to use the sidewalk, parking lane, or a private lot for your business.

Personal care services that involve needles are not allowed outdoors. These include tattoos, piercing, electrology, microblading, or permanent makeup. 

Hair services that involve rinsing out the hair are not allowed outdoors. These include shampooing, color, and chemical treatments.

More information

Daily health screener you can use with your customers and workers.

Download signage to print yourself, or get printed posters.

Find SF vendors who sell face masks, hand sanitizer, and other protective equipment for your employees.

See general information about operating a business during the pandemic.

See business guidance from Department of Public Health.

More languages

See health directives and plans in various languages.

News updates

Haircuts and other personal care services allowed outdoors under new health directive (September 1, 2020)

Indoor gyms, indoor personal care, tourist hotels, more outdoor activities allowed under new health directive (September 14, 2020)