Report a health order violation

What to do if you see businesses or others not complying with the Stay Home Order.

What to do

Do not call 911 unless you or someone else is in immediate danger.

Reports that are not urgent can be made to 311

311

Call 311 if you see a business or organization that might be violating the Order and endangering the public or its employees. That includes:

  • Non-essential construction
  • Businesses with social distancing problems
  • Non-essential business operating (but report bars, nightclubs, movie theaters, gyms, beauty salons, barbers, manicurists, health spas, and tobacco smoke shops to SFPD non-emergency dispatch)
  • Neighbor complaints or concerns
  • General questions

Provide as much information as you can, including:

  • Name of business or organization
  • Address
  • What you saw
  • When you saw it

When you call 311, your complaint will be referred to the appropriate City agency.

Call SFPD non-emergency dispatch for the following violations

Call to get these violations addressed right away:

  • Restaurants or bars allowing seating or consumption of food or drink on the premises. (Only take-out and delivery are allowed.)
  • Any of these¬†businesses¬†operating: bars, nightclubs, movie theaters, gyms, beauty salons, barbers, manicurists, health spas, and tobacco smoke shops.
  • Large gatherings of people outside where people are not social distancing (including outdoor recreation facilities like playgrounds, tennis courts, basketball courts, or picnic areas).
  • Stores selling alcoholic beverages between 8 pm and 6am.

SFPD non-emergency dispatch

Get help

Phone

311

Last updated May 29, 2020