Get help for seniors and people with disabilities

Resources for home care, transportation, and community connections during the coronavirus pandemic.

Seniors and people with pre-existing health conditions are especially vulnerable to COVID-19. It’s important to stay home and shelter in place, to reduce their risk.

The City and our community partners have many resources to support older adults and people with disabilities meet essential needs while sheltering in place. These include home care, transportation, social connection, and many other supports.

Get help at home

The Department of Disability and Aging Services (DAS) has a variety of resources available to all older people and adults with disabilities who need help at home with things like:

  • Bathing
  • Getting dressed
  • Preparing meals
  • Picking up groceries 

These resources range from home care to volunteer support.

If you have a home care provider, the San Francisco Department of Public Health has guidance on Protecting Home Care Providers and Clients from COVID-19.

Meal delivery for seniors

You can get 3 free restaurant meals a day if you’re an older adult who needs help getting food.

Check your eligibility for Great Plates Delivered SF by calling DAS at 415-355-6700.

Transportation

The Essential Trip Card program provides increased affordable and accessible transportation options for people with disabilities and older adults.

SF Paratransit provides a variety of additional accessible transit options to help seniors and people with disabilities get around the City safely.

For the latest information on Muni service, see SFMTA’s COVID19 Developments and Response page.

Reach out for accessibility concerns and getting connected to the disability community

Mayor’s Office on Disability (MOD) can help:

  • File an ADA complaint  
  • Answer questions, concerns, or feedback about the accessibility of services
  • Connect you with disability community and advocacy organizations

Stay connected and active

It’s important to stay home to reduce your chances of getting sick. But you can stay connected to your community and participate in activities from home.

During this time, it’s easy to feel lonely or overwhelmed. Reach out to a family member or friend to connect. See guidance about safer social interactions during the pandemic.

Seniors can also call the Friendship Line at 415-750-4111 for a friendly ear and warm conversation any time day or night.

Reach out for other needs and resources

The Department of Department of Disability and Aging Services can help you get food, medication and mail delivery, pet support, and what you need to stay home safely. We have a variety of resources available for people of all income levels.

Help out your neighbors

Be an emergency volunteer if you want to help seniors or adults with disabilities.

Last updated October 16, 2020