Get help for older adults and people with disabilities

Resources for home care, transportation, and community connections during the coronavirus pandemic.

Older adults and people with pre-existing health conditions are especially vulnerable to COVID-19. It’s important to get vaccinated and follow best practices to prevent COVID-19.

The City and our community partners have many resources to support older adults and people with disabilities meet essential needs. These include home care, transportation, social connection, and many other supports.

Get help with vaccines

Find information and schedule an appointment online.

The City has set up a call center to help people who are 65 and older and those with disabilities who are unable to easily access the internet or schedule an appointment through their provider. Call 628-652-2700 to learn about vaccine options and get help in booking an appointment.

Getting vaccinated if you’re homebound

The City is partnering with community health service providers to ensure homebound individuals have access to the vaccine.

If you receive most of your healthcare at home and must get vaccinated at home, email or call 628-652-2700 for help.

You can also contact your primary care provider. Many health service systems are setting up mobile vaccinations for their patients.

Other vaccine resources

“Vaccinating those with disabilities and those at higher risk” flyer available in English, SpanishChinese, and Filipino.

See recording of March 17, 2021 Vaccine Town Hall for People with Disabilities and Health Conditions.

Get help at home

The Department of Disability and Aging Services (DAS) has a variety of resources available to all older people and adults with disabilities who need help at home with things like:

  • Bathing
  • Getting dressed
  • Preparing meals
  • Picking up groceries 

These resources range from home care to volunteer support.

If you have a home care provider, the San Francisco Department of Public Health has guidance on Protecting Home Care Providers and Clients from COVID-19.

Meal delivery for older adults

You can get 3 free restaurant meals a day if you’re an older adult who needs help getting food.

Check your eligibility for Great Plates Delivered SF by calling DAS at 415-355-6700.


The Essential Trip Card program provides increased affordable and accessible transportation options for people with disabilities and older adults.

SF Paratransit provides a variety of additional accessible transit options to help seniors and people with disabilities get around the City safely.

For the latest information on Muni service, see SFMTA’s COVID19 Developments and Response page.

Reach out for accessibility concerns and getting connected to the disability community

Mayor’s Office on Disability (MOD) can help:

  • File an ADA complaint  
  • Answer questions, concerns, or feedback about the accessibility of services
  • Connect you with disability community and advocacy organizations

Stay connected

During this time, it’s easy to feel lonely or overwhelmed. Reach out to a family member or friend to connect. See guidance about safer small gatherings as we reopen.

Seniors can also call the Friendship Line at 415-750-4111 for a friendly ear and warm conversation any time day or night.

Help out your neighbors

Be an emergency volunteer if you want to help seniors or adults with disabilities.

Last updated July 16, 2021