This list will be updated continually. Agencies and topics are listed in alphabetical order.
Many services are now available online, by phone, by mail and by email. You should use remote options whenever you can.
City Hall is open by appointment only. Contact specific departments to make arrangements.
Board of Supervisors
The Board of Supervisors and Committee Meetings will continue through videoconferencing or teleconferencing. We want to ensure the public’s right to access through remote participation.
- Public Access Announcement
- Watch Board or Committee Meetings
- Provide Public Comment Remotely
- Inquire About Current Legislative Matters
The Office of the Clerk of the Board is taking necessary precautions for employees to support the Department’s essential operations. We will continue to provide access remotely and fulfill requests for information.
Contact us Monday to Friday 9am to 5pm:
- Call (415) 554-5184
- Email firstname.lastname@example.org
The City has programs to help businesses through this time, with loans, grants and deferred payments. The Office of Economic and Workforce Development can also give advice to businesses.
Child Support Services
Automated child support system available 24 hours 7 days a week: 1-866-901-3212
General phone number: 1-866-901-3212. Our temporarily modified phone hours are Monday to Friday 9 am to 3 pm
Our office is temporarily closed to the public for interviews.
Our lobby kiosk is open for customers who need to make their payments.
The office is closed to in-person visits. Many services are available by mail or online, but processing times may be affected by staffing limitations during our office closure
Birth and death certificates
Order birth certificates and death certificates by mail or online. Allow for extra processing time when making time-sensitive requests. The current expected time to receive a Vital Record is about 4 weeks
Confidential marriage records
Order Confidential Marriage Records either by mail or online.
Fictitious Business Names
You can use our online Fictitious Business Name Search. Register or change a Fictitious Business Name by mail. The current expected time to receive confirmation of your Fictitious Business Name registration is about 4 weeks.
Notary signature authentication
You can Authenticate a Notary Signature by mail.
You can submit or change Notary Oath, Legal Document Assistant, Process Server, Professional Photocopier, and Unlawful Detainer Assistant registrations by mail.
CEQA Environmental Document filing
You can file a California Environmental Quality Act Document by mail.
The office is closed to in-person visits during the Stay Home order.
For information about Commission programs and services, visit sfethics.org.
Commission staff are available by phone, email, and online. We are here to assist with filing guidance, online disclosure tools and resources, advice, compliance assistance, and intaking complaints.
Processing times may be slower than usual.
Subscribe to our email newsletter or follow us on twitter @sfethics for the latest news and updates from the Commission.
There is a temporary moratorium on eviction for non-payment of rent by residential tenants directly impacted by the novel coronavirus crisis. See PDF guidelines about the moratorium. Email the Mayor's Office of Housing and Community Development (MOHCD) at email@example.com if you have questions.
The Rent Board is closed to in-person visits. For counseling, call (415) 252-4631, leave a message and we will call you back. Document filings will be accepted by email at firstname.lastname@example.org. You can also mail documents to us.
Homelessness and Supportive Housing
Call 311 to get help.
HSH is continuing to support people experiencing homelessness.
If you're applying for affordable housing, the Mayor's Office of Housing and Community Development (MOHCD) is closed to in-person visits.
Apply for affordable housing online only. Open houses and information sessions for listings are cancelled. Lotteries will go on as scheduled.
Email MOHCD at email@example.com or leave a voicemail with a number to reach you. We will call you back in 1 business day if we can help.
- English: (415) 701-5622
- Chinese: (415) 701-5623
- Spanish: (415) 701-5624
- Filipino: (415) 701-5570
Human Rights Commission
If you believe you have been discriminated against, the Human Rights Commission (HRC) is taking inquiries by phone and email (not in-person visits).
To file a discrimination inquiry, call 415-252-2500 to schedule an intake appointment. If you reach the automated answering service, leave a message with your name and phone number so that we can call you back to arrange a phone appointment.
You may also send an email to firstname.lastname@example.org stating that you want to schedule an intake appointment. You may include information about your situation in your email message or you may provide that information directly to an HRC investigator at your intake phone appointment.
The Office of Sexual Harassment and Assault Response and Prevention (SHARP) is also taking phone and email inquiries during this time. For more information on SHARP, click here.
The HRC office is currently closed to in-person visits.
Human Services Agency
Many services can still be accessed by phone, email or online, but some in person services have been closed or changed. See the HSA website for more details.
All San Francisco Public Libraries are closed.
You can now apply for a library card online, and get access to the e-library.
We are accepting new building permit applications for essential infrastructure projects, Accessory Dwelling Units (ADUs), and new permits that only need Fire Department plan review.
Find out more about building permits during the coronavirus outbreak.
If you have questions, email the Permit Center team at email@example.com.
If you have questions about your permit, email DBI at firstname.lastname@example.org.
The Planning Information Center at 1660 Mission is closed to visitors for now.
We are continuing to review building permits remotely prioritizing essential projects. Applicants should expect delays during the shelter in place order.
If you have general Planning questions, email PIC@sfgov.org.
Public Works permits
The Public Works permit center at 1155 Market St. is closed to visitors for now.
We are continuing to review permit requests remotely.
We are prioritizing essential projects such as water, sewer, City buildings, and housing work. Applicants should expect delays during shelter in place order.
The Planning Department is operating remotely during the coronavirus outbreak. Most of our staff are available by e-mail.
The Board of Appeals and Board of Supervisors are accepting appeals via e-mail during office closures.
To protect everyone’s health, our in-person services at 1650 and 1660 Mission Street are suspended. The Planning and Historic Preservation Commissions are cancelled until April 9, at the earliest.
The Department of Public Health remains open.
All elective procedures and routine appointments are currently canceled or postponed throughout our hospitals and clinics. If you have questions, contact your healthcare provider.
Public Utilities Commission (SFWater)
There are no changes to water, sewer, or power service.
Contact 311 if you have problems.
We have launched multiple bill relief programs to help customers struggling to pay their utility bills.
We have also suspended water and power shut offs due to late payments, postponed liens and collections, waived late fees, and provided rental payment deferments for tenants of our facilities.
Our customer service hotline can provide information about bill relief programs and payment plans. Call415-551-3000, Monday to Friday 8 am to 5 pm
Public Works Sidewalk Cleaning operations continue to work 24/7 to pick up trash and clear debris.
Crews continue to maintain trees and sidewalks. This includes watering and pruning street trees, repairing sidewalks, and responding to emergencies. Report problems by calling 311.
During the shelter-in-place, we are focusing on the essential function of street cleaning and sanitation. We are not doing graffiti outreach and enforcement.
Get information about other Public Works services during the coronavirus outbreak.
Recreation and Parks
Swimming pools, events, and permits are closed.
The following park facilities are closed:
- Swimming pools
- Angler’s Lodge (Golden Gate Park)
- Lawn Bowling Club (Golden Gate Park)
- Model Yacht Club (Golden Gate Park)
- Disc Golf (Golden Gate Park)
- Coit Tower
- Stow Lake Boat Rentals, Bike Rentals and Segway Rentals
- Carousel (Golden Gate Park)
- Sharon Art Studio (Golden Gate Park)
All regular recreation programs remain suspended, including all citywide senior programs and SFYBL games and practices. You can register for summer day camps.
All indoor permits and athletic field permits are canceled. If you need to reach staff about canceling or refunding a reservation, email RPDReservations@sfgov.org.
All community meetings and volunteer events are also canceled until further notice.
All recreation centers are being used as emergency childcare facilities for low-income families, health care workers, Department of Public Health employees and City employees activated as Disaster Service Workers.
Sexual Harassment and Assault Response and Prevention (SHARP)
The Office of Sexual Harassment and Assault Response and Prevention (SHARP) is taking phone and email inquiries during this time. For more information on SHARP, click here.
The SHARP office is currently closed to in-person visits.
Street sweeping is operating on a normal schedule to help keep the streets clean.
If you are not under medical quarantine or in a high-risk group, please move your cars during the posted street cleaning periods to improve the City's cleanliness.
You may still be called for jury duty. Although if you feel sick, stay home and call 415-551-3608 to reschedule.
The SF Superior Court is following guidelines for cleaning physical distancing. See more information about jury services.
Muni Metro and buses are still running, although some routes have been canceled or reduced. Check the Muni service updates for the latest information.
Many parking rates and restrictions have been changed.
You can also sign up to get email and text alerts.
San Francisco International Airport (SFO) is open. Check the SFO websites for updates.
Treasurer Tax Collector
To make a tax or fee payment, either pay online or by US mail.
To support small businesses in San Francisco who are experiencing a slowdown in business as a result of COVID‑19, we are deferring taxes and license fees for certain businesses.
If you were unable to pay your property taxes by the May 15, 2020 deadline because of the COVID-19 crisis, submit an online request for a late payment penalty waiver.