What to do
If you are sick, stay home. Staying at home will protect others, whether or not you are infected.
1. Call your healthcare provider
Call ahead if you think you have COVID-19 before going to see your provider.
The most common symptoms of COVID-19 are fever, cough, and shortness of breath. Less common symptoms include sore throat, muscle aches, nausea, vomiting, and diarrhea. In order to be tested, your healthcare provider needs to order the test. Do not go to any laboratory or testing site without consulting your provider first.
If you are a healthcare worker or first responder covered by San Francisco’s Health Service System, please see Mayor London Breed’s press release about prioritized testing.
People from vulnerable populations, listed below, with COVID-19 symptoms and a healthcare provider referral will receive prioritized testing.
2. If you do not have a healthcare provider, call 311 or go to sf311.org to get linked to care
More about COVID-19 testing and the San Francisco Public Health Laboratory
Testing has become more available through public health, commercial, and hospital laboratories, however testing resources cannot meet demand.
The City Public Health Laboratory has been conducting COVID-19 tests. It takes 1 to 2 days for test results.
Your healthcare provider will determine if you require testing, give you info on where to get tested, and then submit your test to a laboratory for testing.
Testing will be prioritized for persons with signs and symptoms compatible with COVID-19 who are:
- Hospitalized patients
- Residents and staff in skilled nursing or long-term care facilities
- Persons experiencing homelessness
- Persons living in congregate settings such as shelters, navigation centers, single-room occupancy hotels (SRO), or correctional facilities
- Outpatient hemodialysis patients
- Healthcare personnel and first responders
- Part of a cluster of cases of pneumonia in a congregate setting that may not be listed above
- Fatal cases with unexplained pneumonia
- Close contacts to confirmed cases of COVID-19 infection
Testing by the San Francisco Public Health Laboratory is limited to just the first tier of prioritization.
For testing by hospital and commercial laboratories, in addition to the priority groups above, the following additional persons with signs and symptoms compatible with COVID-19 may be prioritized for testing:
- Aged 60 years and above
- Immunocompromised, including patients with HIV or following organ transplantation
If resources further allow:
- Other symptomatic persons
Text COVID19SF to 888-777.
Last updated March 31, 2020