Report a concern about inaccurate prices, scales, or gas pumps

Let us know if you were overcharged at checkout or suspect a problem with a gas pump, meter, or scale.

Anong gagawin

You might want to report a complaint if:

  • You think you were not charged the advertised price
  • Your price was miscalculated
  • An advertised product or discount was not available (bait and switch)

Call 311 to make a report

311

415-701-2311 if calling from outside San Francisco
For TTY, press 7

Humingi ng tulong

Phone

Weights and measures program

Fax

Kaugnay

Register your commercial weighing and measuring device or point of sale station

Let us know if you are using a scale, meter, or bar code scanner to calculate a price charged to consumers.

Last updated April 16, 2024

Mga kagawaran

Department of Public Health
Environmental Health