Report fumes, odors, or second hand smoke

Report a complaint about fumes, odors, or second hand smoking inside a business, hotel, or residence.

What to do

In an emergency or other life-threatening environmental hazard, call 911. 

For outdoor air quality complaints

If you have a complaint about air emissions from industrial plants, factories, refineries, or chemical air pollutants, contact the Bay Area Air Quality Management District.

For gas odors

If you notice a gas odor, contact the San Francisco Fire Department or PG&E.

For second hand smoking and other air quality concerns

Call 311 to make a report

311

415-701-2311 if calling from outside San Francisco
For TTY, press 7

Get help

Phone

311

415-701-2311 if you are calling from outside of San Francisco

For TTY, press 7

Related

Report a health nuisance or hazards

Contact 311 to report health issues connected to businesses, apartments, or other living and working spaces.

Report a building problem

File a complaint about construction, electrical, plumbing, living conditions, or disability access.

Report noise or dust from construction activities

Contact us for noise or dust caused by Treasure Island or Yerba Buena Island development construction.

Last updated April 10, 2024

Departments

311 Customer Service Center
Department of Public Health
Environmental Health